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Pricing, checks, planning, approvals: software that applies your know-how, instead of the workbook only one person knows how to maintain.
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Demo: fictional company, prices and rules.
Custom business software.
Custom business software is software designed to apply the rules of one specific trade: it prices a quote from your rate grids, checks a file against your criteria, routes a decision to the right person for approval and produces the documents that follow. OTTOPILOTE builds this software for SMBs, from writing down the rules to going live.
It differs from off-the-shelf software, built for the rules every company shares, and from an Excel workbook, where the rule lives in formulas only one person still knows how to maintain. Here, every rule is written down, tested and applied the same way, whoever the user is.
It makes sense when your way of pricing, checking or approving is part of your value, and off-the-shelf software forces you to work around it. If a packaged product covers the essentials, the right move is often to keep it and build only the missing module, connected to it.
According to the Standish Group, small software projects succeed about 90% of the time, against under 10% for large ones. That is why we split business software into batches: the core rules first, in production, then the rest based on real usage.
The boundary.
Both are coded the same way and often open in a browser. What separates them is what the tool does with your data: organise and share it, or apply a rule.
What matters: everyone finds the right information, in the right place, up to date.
What matters: the rule is right every time, without depending on the person who knows it.
What we build.
Each one replaces a rule that lives today in a workbook, an email or one person’s memory.
Your price grids, coefficients, discounts and minimum margins applied to every quote. A salesperson can no longer sell below the threshold without a manager’s approval, and the quote goes out without re-entry.
Checkpoints, financial or regulatory calculations and a report produced from the data entered. The result is reproducible: two people auditing the same file get the same figure.
Assign a task based on skills, availability and the constraints of your business, then follow it in the field from a phone. The plan recalculates when a constraint changes.
A request follows the right path based on its amount, type or client, and each step records who approved what, and when. No more purchase order lost in an inbox.
Deeds, reports, certificates or technical sheets generated from the data, in your trade’s format. On Quorum, legal software built by OTTOPILOTE, drafting a deed drops from hours to minutes.
What is included.
The rules first, written down and tested. The rest follows: roles, connections, data migration, hosting.
A scoping document written with the people who apply the rules every day, approved before the first line of code.
Calculations and checks are verified automatically at every change: an update does not break what worked.
Who enters, who approves, who views. Every decision keeps its author and date.
The software reads from and writes to your existing tools: no double entry between operations and administration.
Your historical data cleaned and migrated, results recalculated and compared with the spreadsheet’s.
Browser at the office, phone in the field: the same software, the same rules.
Continuous deployment, monitoring, tested backups.
Rights assignment written into the contract, Git repository and documentation handed over on delivery, once the project is paid.
A demo every Friday during the project, thirty days of fixes after delivery.
Method.
A first batch in production in six to eight weeks, the pace published for a custom management tool. The next batches start from real usage.
We list your calculations, checks and workflows with the people who apply them, edge cases included. The document becomes the reference.
The entry and approval screens drawn and approved together, before building.
Calculations and checks first, each with its test, then screens and connections to your tools. A demo every Friday.
Your past files run through the software and we compare with the spreadsheet’s result. Gaps are fixed before going live.
Go-live, handover of access and code, thirty days of fixes. The next batch is scoped from usage.
Technologies.
The same building blocks as our web applications: widespread, documented, and something another team can take over if you wish.
Budget.
The ranges published in our guide to custom software development. The quote itself starts from your rules.
Ranges published in “The complete guide to custom software development in 2026”; maintenance: Web applications page. Free, capped quote within 24 hours.
Why OTTOPILOTE.
We write down what the software must decide with the people who decide it today. Nothing gets coded on an assumption.
The price is set before we start. If we run late, we absorb the extra days.
Git repository, access and documentation handed over. No dependency on us or on a vendor.
If off-the-shelf software covers your need, we tell you in the first conversation, and only build what is missing.
Document extraction, deed or report generation: integrated when they replace a repetitive task.
A brief, an honest read, a quote. No slide deck.
Case study.
Frequently asked questions.
Software designed to apply the rules of one specific trade: calculations, checks, approval workflows, document generation. It differs from off-the-shelf software, built for the rules every company shares, and from an Excel workbook, where the rule depends on formulas and on the person who maintains them.
A web application organises and shares information: client portal, dashboard, back office. Business software applies know-how: it calculates, checks and routes approvals according to your rules. It often takes the form of a web application, but what matters is that the rule is right every time. One project often mixes both.
An ERP or off-the-shelf product is enough when your rules are those of your whole industry. Custom software makes sense when your way of pricing, checking or approving is your value and the product forces you to work around it. In between, we often keep the product and build the missing module, connected to it.
Count €5,000 to €15,000 for a simple internal tool, €15,000 to €50,000 for SMB business software and €50,000 and up for an ERP or complex platform, then 15 to 20% of the budget per year for maintenance. These ranges are detailed in our guide to custom software development; the quote is free and capped.
A custom management tool ships in six to eight weeks. Larger business software is split into batches: the core rules in production first, at that pace, then the next batches based on real usage. Integrations and data migration are what move the timeline most.
Under French law, rights to software created by a contractor do not pass to the client automatically: the assignment must be written into the contract (article L113-9 of the Intellectual Property Code only covers employees). At OTTOPILOTE it is, and the source code is handed over on delivery, once the project is paid.
Yes, and it is often the best choice. The business software connects to your existing tools through their APIs: it reads the data it needs and sends back what it produces, without double entry. You keep the standard product for day-to-day administration and custom software for what sets you apart.
We choose which history to migrate, clean the data, then run your past files through the software to compare its results with the spreadsheet’s. Gaps often reveal an implicit rule, which we write down before going live. Our guide on migrating from Excel to business software details the seven steps.
No. Small projects are actually the ones that succeed best: about 90% of them succeed, against under 10% of large ones, according to the Standish Group (CHAOS Report 2020). An SMB starts with the batch that costs it the most time, and grows the software from there.
Going further.
Three guides: calculate what the software will pay back, migrate your Excel files without losing anything, and check that it applies your rules before going live.
Also on the subject Process automation: the complete 2026 guide for an SMB
Contact.
Describe the project in a few minutes. We come back with an honest first read, a ballpark and the first risks. No PowerPoint, just a clear answer.
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